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20-Point Appraisal Program
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1. Prepare a detailed damage appraisal using knowledge and experience.
2. Give proper identification of vehicle including VIN, year, make, model, mileage, body style, equipment and document accordingly with photos.
3. Describe condition of vehicle and document with photos.
4. List unrelated damage and document with photos.
5. Provide description or picture of point of impact. Along with photos of all four corners.
6. Stipulate accurate time allowances on all items to be repaired or replaced.
7. Consider parts replacement when parts cannot be economically or properly repaired.
8. Consider the use of L.K.Q. parts, where applicable, when a savings can be realized.
9. Recommend the use of recycled or after-market parts when applicable.
10. Remove overlap on related operations.
11. Identify betterment or depreciation when applicable.
12. Recommend appearance allowances when applicable.
13. Consider plastic and vinyl damage repair where practical.
14. Report related towing and storage charges.
15. Upon request, show A.C.V. and salvage figures on all vehicles considered to be Borderline or Total Loss.
16. Reinspect any hidden or additional damage and document as necessary.
17. Re-inspect repaired vehicle when necessary and to maintain a quality control program.
18. Pursue an ongoing training program involving new design changes and repair procedures.
19. Conduct all business in a professional manner.
20. The Appraisal Packge will include estimate, photos and observation report. It will be emailed to insurance adjuster, owner of the vehicle and the repair facility according to instructions.
